aoda [at] ocasa [dot] on [dot] ca (Email OCASA with feedback)
Feedback process
Customers who wish to provide feedback on the way OCASA provides goods and services to people with disabilities can send an email message, call by phone, or send a letter by mail:
aoda [at] ocasa [dot] on [dot] ca (EMAIL: Click here to send Email) PHONE: Toll free 1-866-742-5429 MAIL: OCASA, P.O. Box 263, Napanee, ON K7R 2T4
All feedback will be directed to the Executive Director of OCASA.
Customers can expect to hear back in three business days of receiving the feedback.
Complaints will be addressed according to our organization’s regular complaint management procedures.
